1. ENTER ACCOUNT NUMBER



2. VIEW BILL

STEP 1: Enter account number and click "Submit" button.
STEP 2: Current available bill details will be shown automatically.
STEP 3: Click title "PAY BILL", then pay with desired Gateway.
Basic Details
View Complete Bill

3. PAY BILL

STEP 1: Enter account number and click "Submit" button.
STEP 2: Current available bill details will be shown automatically.
STEP 3: Click title "PAY BILL", then pay with desired Gateway.


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Select Gateway for Payment
Click to know Gateway charges and help line
BillDesk and PayU Gatway Charges
Using Type Bill Amount Charges
Net Banking - Any FREE
Credit Card MASTER/ VISA/ American Express/ Diners/ Others Any 0.80% of Bill Amount + Taxes
Debit Card MASTER/ VISA/ RUPAY upto Rs.2000 FREE
above Rs.2000 0.90% of Bill Amount + Taxes
Cash Card/ Mobile Wallets - Any Rs.2.50 per Transaction
PayTM website / mobile app (upto 31 Dec, 2018 only) Any FREE
Gateway Contact Details (in case of complaint)
Gateway Contact No. Email
PAYU 0124-6624826 care@payu.in
BILLDESK 011-46869004, 011-46869005, 011-46869010,011-46869000 pspcl@billdesk.com
PAYTM 0120-3888 3888 care@paytm.com
Kindly share following details while sending the email to payment gateway
1. 14-digit alpha numeric transaction ID (eg. DHDF3989434494)
2. Date and approximate time of transaction
3. Bank Account/ Credit Card statement copy
4. Bank name
5. First 6 or last 4 digits of card
6. Payment gateway through which the payment was initiated
7. Amount in Rs.
8. PSPCL account number
9. Consumer name
If it is confirmed by payment gateway that your payment is successful then kindly wait for receipt for 24 hours or 48 hrs in case of holidays.
For unsuccessful transaction kindly contact your bank or credit card company.